Frequently Asked Questions

How should I make my tea?

We recommend that you brew in 100°C water for 3 to 5 minutes, meaning that boiled water is left to cool for about 2 minutes before pouring over the sachet. Steep for 3 to 5 minutes and it is ready to drink.

How much water should I pour to make my tea?

Each sachet is designed to serve a cup (237ml) of hot water (3 to 5 minutes of steeping).

We recognize that many of us work in cold offices and would like to keep the brew sachets in tall hot water flasks so that we are continuously sipping a hot drink - that is all good too but the steeping times will be a little longer to achieve the optimal flavor. 

How much tea can 1 sachet make?

Each sachet is designed for at least 500ml or about 2- 3 cups of tea with optimal flavor.
If you like more tea, don’t worry – just keep calm and brew on.

How much sugar is in your tea?

We designed each brew to contain zero sugar to allow flavors of the natural ingredients to shine. Any sweetness detected comes from the ingredients. 

How should I store my tea?

Please store your brew bags in an airtight container or in our resealable packaging at a cool and dry place away from direct sunlight. This will help preserve the quality of the ingredients in the brew.

Are your teas available for subscription?

Yes, please write to us at to find out more.



Are Tchi Brews available for wholesale?

Yes, please write to us at to find out more.